Frequently Asked Questions
Everything you need to know about our high-performance timepieces.
What makes Luminox watches unique?
Luminox watches feature a self-powered illumination system called Luminox Light Technology (LLT), which provides a constant glow for up to 25 years without needing a light source or battery charge.
Are Luminox watches water-resistant?
Yes, all Luminox watches are designed for high-performance use and are water-resistant ranging from 100 to 500 meters, depending on the specific model and series.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by destination but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure all protective films and tags are intact to receive a full refund.
Do the watches come with a warranty?
Every Luminox watch purchased through our store comes with a 2-year limited manufacturer's warranty covering movement defects and a 10-year warranty on the illumination system.
How should I maintain my Luminox watch?
We recommend rinsing your watch with fresh water after exposure to salt water or chlorine. For quartz models, battery replacements should be handled by an authorized service center to maintain water resistance seals.